Terms and Conditions

Disclaimer

Thirty Nine 10 has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, Thirty Nine 10 takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date.

Thirty Nine 10 shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

Thirty Nine 10 assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and Thirty Nine 10 will not be responsible, or liable, for the content of any other websites on the Internet which you may visit from its site.

Thirty Nine 10 also prohibits all persons from providing hypertext or other links from their web site or from a third party's web site to any page of the www.thirtynine10.co.uk website other than to our front (home) page without our prior written consent.

Purchasing

All products are offered subject to availability and remain the property of Thirty Nine 10 until payment is received in full. All goods are offered subject to availability, errors and omissions excepted. Goods are offered on sale or return only by specific arrangement approved by a manager.

We shall retain title to all goods (other than goods in your direct physical possession following delivery or collection and payment in full for those goods) sold by us until all the sums due from you in respect of any order have been paid. Any bank charges raised by the paying bank are payable by the customer and if incurred will be reinvoiced for immediate payment.

We shall not be liable for any delay or failure to meet our obligations occasioned by circumstances beyond our reasonable control. 

None of these terms affect your consumer rights.

Shopping system

You do not need to be registered on our website to order from us, although registering confers benefits such as being able to save a wish list of products, recommend wines to a friend, view orders and purchase history, store events, post a review, etc. The site is fully s-ecure and supports encryption during the purchasing process, but if you would prefer to order by phone you can ring the shop at 01727-568 -338 during opening hours to place an order.

After placing an order online you will receive a confirmation by e-mail.

 

Right to cancel

We want you to be totally satisfied with every purchase you make from Thirty Nine 10. It is our aim to offer you exceptional value and quality at outstandingly low prices.

If you are a consumer and order anything from us you have statutory rights in the United Kingdom to cancel the order and return any goods ordered in exchange for a refund, provided said goods are in the same condition as supplied. This statutory right of cancellation starts on the date that you submit your order and expires within seven working days, beginning on the day after the day on which you receive the goods.

Notification of intent to return/cancel goods must be received within 7 working days from customer's acceptance of delivery and also returned within 7 days of delivery. You are responsible for ensuring that the goods are received by us and are not damaged in transit. Goods should therefore be securely packaged. We recommend that you return items using recorded delivery for your protection. You are responsible for returning items to us - and covering costs thereof - unless items were incorrectly delivered through our fault.  

Notification must be made in writing - by post, email or fax. See the footer below for our postal address and e-mail. 

Wine prices and availability

All listed prices include VAT. Online prices may differ from in-store prices. Unless marked otherwise, listed prices of wine imported to the UK include all shipping costs to the UK and duty. Prices do not include the cost of delivery to the customer, which will be calculated and displayed in the process of placing an order.

The online shop search function is intended to only show products that are currently in stock and available for despatch. On rare occasions a product may appear as available on the website but is not available (e.g. we may have just sold the last bottles but the system has not updated yet). In this unlikely event we will contact you to let you know when the product will next be in stock and/or recommend a similar alternative. You will also have the option of a full refund.

Events

Places for Thirty Nine 10’s wine tasting events can be booked through our online shop. The event price and the number of places available is listed on each event page next to the event description. While we make every effort to ensure that availability information is accurate, on rare occasions an event may sell out but be listed as having availability (e.g. we may have just sold the last ticket but the system has not updated yet). In this unlikely event we will contact you and offer you your choice of a place of similar value on an upcoming event or a full refund.

Tickets cancelled fewer than 7 days before the event can be refunded (or, if you prefer, credited to another event with available places) only when we are able to fill your place(s).

Payment must be made at the same time as reserving each place, at which time your name(s) will be placed on the event guest list. Tickets are not despatched for our events.

Helpline for ordering online

If you have any questions about ordering online, please call 01727-568-338 or email info@thirtynine10.co.uk.

Intellectual property rights

All copyright, database rights, trademarks  and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Thirty Nine 10, or the applicable licensor.

Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of Thirty Nine 10 ) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with Thirty Nine 10 or using this website as a shopping resource.You must be aged 18 years or older to place an order on Thirty Nine 10 website. All products delivered must be received by a person age 18 or older.

Drink Aware

Excessive consumption of alcoholic beverages can damage your health. Please drink responsibly, never drink and drive, and please heed recommended guidelines for drinking, which can be found on the Drink Aware charity’s website at http://www.drinkaware.co.uk/tips-and-tools/drink-diary/